Uptown Hoi An Hotel & Spa

The staff was wonderful, the room and the view beautiful. Buffet breakfast was delicious and changed each day,so good.through Bookings.com we got an amazing deal. We were there for 4 days. Too cold to swim in the roof top pool but the view was beautiful ,7th floor. Each room has a large balcony and the alley behind had delicious small restaurants and 2 bakeries. 7 minute easy walk to Old Hoi An the main attraction and just over 2 miles to the beach.

The staff here are amazing and helpful. Pool was very clean and not busy. We extended our stay multiple times so goes to show we liked it- ended up staying for 11 nights when we had initially only booked 3. It’s good because it’s out of the hustle and bustle but great if you love a stroll, only takes like 5-10 mins to be in the busyness of old town. Free bikes were so good for the beach and biking there was one of my favorite experiences in a month of being in vietnam. They also clean your room at anytime of day so you almost always come back to a clean room - my friend was sick a couple of days and we still had our room made up in the brief time she left the room.

A very family feel hotel. The girls at the front desk were always asking if we needed anything when we went to leave to go explore for the day. Could not fault them. The security guard at night was such a nice man, ran to help us with our bags when we arrived. The room ( junior suite ) was great, spacious and comfortable. It was around 10 minutes walk to the old town to see all the lanterns, was a great location. The breakfast was also very good. Highly recommend this if you’re in Hoi An to see the lanterns and explore the town. The pool and rooftop was good as well. Room were always cleaned l, thought I’d add that in as in previous hotels this seemed to be an issue.

Everything from booking to arrangement of transport, sightseeing to laundry. The staffs were always warm. helpful and friendly esp Sue. The hot shower pressure & consistent of hot temp was great. The unblocked view facing the bus terminal is good. Hotel is next to the main road but traffic noise was minimum when the balcony door was shut. We slept well. The balcony is a bonus to enjoy the street view from level 4. Location is just round the corner to old town, not too noisy yet walkable. Breakfast good for us. We had a good stay.

It‘s always the people who make you feel home at a new place. My wife and I usually don‘t write reviews, but our stay at Uptown Hotel was so special that we feel like sharing our emotions. From the time we arrived at the hotel, ten days ago, up to being dropped off at the airport a few minutes ago our whole stay was a 10 out of 10. The whole staff is so heart-warming, welcoming and always has a smile on their faces. The room was quite spacious, absolutely clean, the breakfast is the best we‘ve had in Vietnam and the service was just perfect. We wish every member of the staff all the best for the new year and highly recommend staying at Uptown Hotel.